Membership FAQ´s
What is Premier by Original Resorts?
It is the Original Resorts vacation club. Focused to reward our members with exclusive privileges and services, with oceanfront facilities on the beautiful beaches of Cancun and the Mayan Riviera
What use does the memberhip have?
You and your family will enjoy one or more holidays each year, at preferential rates, in the best resorts of Cancun and worldwide. Moreover, our members are awarded with upgraded rooms and exclusive services.
How does it work?
It is very simple. When you wish to visit our hotels, just call our Premier Reservations Center to verify the contract information, availability and special rates.
What advantage do I have with the memberhip?
In addition to our Vacation Club members’ special rates have additional benefits; the complete list of benefits is available on this website.
What hotels can I book?
The Resorts in our company are All Ritmo Resort & Water Park (formerly Sea Adventure, family concept), Temptation Cancun Resort & Spa (only adults over 21 years old, topless optional) and the Desire (clothing optional couples only)
What is Premier Money?
It is an added benefit of our memberships, which operates as a credit for use within the hotel.
What can I pay with Premier Money?
This credit can be used to pay for food and drinks within the hotel (for example wine and lobster), room upgrades, Yacht rent, transportation and Spa Remember that you have to pay 16% taxes of the consumed credit on your visit.
Who can use the membership?
The use of the membership is restricted to members and their beneficiaries. If you wish to invite someone else, please send a notice to premierservice@originalresorts.com with the name of your guest.
If you need to change your beneficiaries please send a formal notice to customerservice@originalresorts.com
What do i need to travel to other places in the world?
Please contact our Department of Week Deposits, it is necessary to exchange your membership weeks. Then contact RCI or SFX to plan your vacation.
What is RCI?
RCI is a global trade in which thousands of members of vacation clubs from all over the world exchange their units. You will have more than 4,000 options worldwide to travel.
What is SFX?
A global exchange company. The SFX directory specializes on high quality resorts.
What is World-Pass?
A membership that offers the services of a travel agency with preferential discounts.
How do I deposit a week with RCI and SFX?
Please contact our Department of weeks deposits. Remember that deposited week has a cost an extra cost. This process takes 24-48 hours. You can then contact the company of your choice to make the reservation.
What are my payment options?
- RESERVATIONS
- Credit card (Visa or Mastercard)
- Check (USA & Canada only)
- Payable to: Operator NEW LIFE S.A. DE C.V. and send it to Patrick Arguello P.O. BOX 2563 Santa Fe Springs, CA 90670. Please send check 60 days prior to your arrival date.
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COLLECTIONS
- Credit card (Visa or Mastercard)
- Check (USA & Canada only)
- Payable to: Operator NEW LIFE S.A. DE C.V. and send it to Patrick Arguello P.O. BOX 2563 Santa Fe Springs, CA 90670. Please send check 60 days prior to your arrival date.
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Wire transfer
- Bank: BBVA Compass, Beneficiary: Operadora New Life, Account No. 6728569849, ABA No: 113010547
- Please send confirmation to Collections team after payment is made.
How can I make a profit with my membership (Referral Program)?
The referral weeks are win/win program for both, the member and the Vacation Club. The member sends us prospects for sale. For each couple who is sent:
- You will be awarded 250 USD, after they complete the sales presentation if this couple buy a 25 years membership you will receive a 250 usd extra this 500 usd total can be used to pay for reservations or for the monthly payments of your contract.
If I cancel the RCI, SFX or WorldPass memberships can I keep the Premier membership?
Yes, these companies are independent from your membership with Premier by Original Resorts.